Privacy Policy

1. Data we collect

• Business contact data: name, job title, company, email, phone, country and city.
• Commercial data: quotation requests, part numbers, order history, tax identification for customs.
• Technical data: IP address, browser, pages viewed and search terms.

2. Why we use it

• To prepare quotations, process orders and provide technical support.
• To arrange international shipping and customs documentation.
• To comply with tax, export and accounting obligations.
• To improve the catalog, search and site experience.

3. Legal bases

Processing is based on the performance of a contract or pre-contractual steps (quotations and orders), compliance with legal obligations, and PROIND's legitimate interest in operating and improving its commercial activity.

4. Sharing

Data is shared only with parties required to complete the transaction: carriers and freight forwarders, customs brokers, payment providers, and technology providers hosting the website and its database. PROIND does not sell personal data.

5. International transfers

Because the operation is cross-border, data may be processed in Brazil, the United States or other countries where our logistics and technology providers operate, with contractual safeguards in place.

6. Retention

Commercial and fiscal records are retained for the periods required by Brazilian tax and export legislation. Marketing contact data is retained until the contact objects or requests deletion.

7. Your rights

You may request access, correction, portability, deletion or restriction of your personal data, and object to processing based on legitimate interest. Write to sales@proindeletronica.com.

8. Security

Access to customer data is restricted to authorised staff, transmitted over encrypted connections and protected by row-level access controls in our systems.